Shipping policy
Shipping Options and Rates
- Free Standard Shipping: We offer free standard shipping on all orders over $600 within the United States. Standard shipping typically takes 3-5 business days.
- Expedited Shipping: We also offer expedited shipping for an additional fee. Expedited shipping typically takes 1-2 business days.
- International Shipping: We offer international shipping to select countries. International shipping rates vary depending on the country and weight of the package.
Shipping and Handling Timelines
- Orders typically ship within 5 business days of being placed.
- You will receive a shipping confirmation email with tracking information once your order has shipped.
Shipping Restrictions and Exclusions
- We cannot ship to P.O. boxes or APO/FPO addresses.
- We cannot ship hazardous materials or items that are prohibited by law.
Shipping Delays
- Shipping delays may occur due to unforeseen circumstances, such as weather events or carrier delays.
- We will do our best to keep you updated on any shipping delays.
Faulty, Damaged, Missing, or Undelivered Items
- If you receive a faulty, damaged, missing, or undelivered item, please contact us immediately.
- We will work with you to resolve the issue as quickly as possible.
Returns, Refunds, and Exchanges
- We offer a 30-day return policy for all items.
- To return an item, please contact us for a return authorization number.
- Returned items must be in their original packaging and in new condition.
- Once we receive your returned item, we will issue a refund or exchange within 5 business days.
Contact Us
If you have any questions about our shipping policy, please contact us at [email protected] or 1-800-555-1212.
Additional Information
- All shipping costs are non-refundable.
- We are not responsible for any lost or stolen packages.
- We may update this shipping policy at any time without notice.
Thank you for shopping with 1 Way Diesel Performance!